Dezworx Technical Solutions
Privacy Policy
How we collect, use, disclose, and protect personal information when you visit our website or engage our IT services.
Overview
This Privacy Policy explains how Dezworx Technical Solutions handles personal information in accordance with applicable Canadian privacy laws. It applies to information collected through our website, communications, and service delivery. If you do not agree with this policy, please do not use our website or services.
Your data, handled responsibly
What we collect & why
We collect only what we need to provide and improve our services, respond to requests, and keep our systems secure.
Information you provide
Name, business name, email, phone number, and the details you include when you contact us or request support.
Technical & usage data
IP address, device/browser details, pages viewed, and diagnostic logs to help maintain security, performance, and troubleshooting.
Privacy details
Key points about how we use, share, store, and protect information.
How do you use personal information?
To respond to inquiries, deliver IT services, manage accounts and billing (if applicable), improve our website and services, and maintain security and fraud prevention.
Do you share information with third parties?
We may share information with trusted service providers (for example, hosting, email, analytics, or ticketing) who process data on our behalf under contractual confidentiality and security obligations. We may also disclose information if required by law.
Do you use cookies or analytics?
Our website may use cookies and similar technologies to remember preferences and understand site usage. You can control cookies through your browser settings; some features may not function properly if cookies are disabled.
How long do you keep information?
We retain personal information only as long as necessary for the purposes described in this policy, to meet legal and contractual requirements, and to resolve disputes or enforce agreements.
How do you protect information?
We use reasonable administrative, technical, and physical safeguards appropriate to the sensitivity of the information, including access controls, encryption where appropriate, and security monitoring. No method of transmission or storage is completely secure.
What are my rights and choices?
You may request access to, correction of, or deletion of your personal information, subject to legal exceptions. You may also withdraw consent where applicable. To make a request, contact us using the details below.